Terms & Conditions

Effective Date: 03/01/2026

Welcome to Parcel Packet. By accessing our website or using our services, you agree to the following Terms & Conditions. Please read them carefully.


1. Services

Parcel Packet provides packaging products and related services for businesses. All orders are subject to availability and confirmation.


2. Orders & Payments

  • Orders must be confirmed with accurate details.
  • Pricing is subject to change without prior notice.
  • Full payment may be required before order processing.
  • We reserve the right to cancel or refuse any order if necessary.

3. Custom Orders

  • Custom packaging orders must be reviewed and approved by the customer before production.
  • Once approved, changes or cancellations may not be possible.
  • We are not responsible for errors in approved designs or specifications.

4. Delivery

  • Delivery timelines are estimated and may vary due to operational or external factors.
  • Customers must provide correct delivery information.
  • We are not liable for delays caused by third-party logistics or unforeseen circumstances.

5. Returns & Refunds

  • Returns are only accepted for defective or incorrect items.
  • Claims must be made within 7 days of delivery.
  • Refunds or replacements will be processed after inspection and approval.

6. Product Quality

We strive to maintain consistent quality. However, slight variations in color, size, or material may occur, especially in bulk or custom orders.


7. Limitation of Liability

Parcel Packet is not liable for:

  • Indirect or consequential damages
  • Loss of business, revenue, or profits
  • Damage caused by improper use of our packaging products

8. Intellectual Property

All content on our website, including text, images, and designs, is the property of Parcel Packet and may not be used without permission.


9. Privacy

Your use of our services is also governed by our Privacy Policy.


10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective upon posting on our website.


11. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Parcel Packet
📧 Email: info@parcelpacket.com
📞 Phone: +8801742671921
🌐 Website: www.parcelpacket.com
📍 Address: House 17, Road 13, Section 6, Mirpur, Dhaka, Bangladesh