Effective Date: 02/01/2026
At Parcel Packet, we ensure reliable and timely delivery of your packaging products. This Shipping Policy outlines our delivery process and terms.
1. Order Processing
- Orders are processed within 1–3 business days after confirmation and payment.
- Custom or bulk orders may require additional processing time depending on complexity and quantity.
2. Shipping Time
- Standard delivery typically takes 2–5 business days within Bangladesh.
- Delivery timelines may vary based on location and courier service availability.
3. Shipping Charges
- Shipping charges are calculated based on order size, weight, and delivery location.
- Any applicable shipping fees will be communicated at the time of order confirmation.
4. Delivery Partners
We use trusted third-party courier and logistics providers to ensure safe and efficient delivery.
5. Order Tracking
- Tracking information will be provided (if available) once the order is dispatched.
- Customers are responsible for monitoring delivery status using the provided details.
6. Delivery Issues
- Customers must provide accurate shipping information.
- We are not responsible for delays due to incorrect address, unavailability, or courier-related issues.
- In case of delivery problems, we will assist in coordinating with the courier service.
7. Damaged or Lost Packages
- If your order arrives damaged, please report it within 3 days with supporting evidence.
- We will review and take appropriate action as per our Refund Policy.
8. Contact Information
For shipping-related inquiries, please contact us:
Parcel Packet
📧 Email: info@parcelpacket.com
📞 Phone: +8801742671921
🌐 Website: www.parcelpacket.com
📍 Address: House 17, Road 13, Section 6, Mirpur, Dhaka, Bangladesh
